A letter of complaint

Funny email of complaint via keplarllp

How do we write an effective letter or email of complaint?

Structure:

- Purpose of the letter

- Description of the product or service

- State what is exactly is wrong with the product or service

- Briefly describe the inconvenience you have suffered

- Indicate precisely how the situation should be corrected

- Ask for prompt handling of the claim

Remember:

- Complaint letters are usually written in a formal style

- Use passives to be less direct and more formal, e.g. I was served quickly

- Use Yours faithfully to sign off

if you don't know the name of the person you're writing to

Model Writings:

A Letter of Complaint via English Practice

Sample Letter and instructions in your Textbook: Unit 4, Page 56

A Letter of Complaint: Reading with Activities - via Learn English BC

More online Practice:

Guided practice via ELT Base:

Fill in the missing words in this Opening Lines Quiz

And what's the right structure in this kind of letter?

Can you order the segments of this letter?

Further guided practice via Live Worksheets: 1, 2, 3, 4, 5

Your task, of course, is writing a letter of complaint

(Go to our Virtual Classroom for the topics)

Summing up:

English teacher